UMail Subscription and Payment FAQs

  • What payment methods does UMail accept?

    UMail accepts all major credit cards including Visa, MasterCard, American Express, and Discover. You can also pay via PayPal for additional convenience.

  • What are the available pricing plans for UMail?

    UMail offers flexible pricing plans to meet your needs, including monthly and yearly subscription options. Visit our pricing page to see the details and choose the best plan for you.

  • Can I upgrade or downgrade my subscription plan?

    Yes, you can easily upgrade or downgrade your plan at any time from your account settings. Changes will take effect immediately, and any difference in cost will be prorated.

  • What happens if I exceed my plan's usage limits?

    If you exceed the limits of your current plan, UMail will notify you, and you can choose to upgrade your plan or continue with restricted usage until the next billing cycle.

  • How do I cancel my UMail subscription?

    You can cancel your subscription at any time through your account settings. Once canceled, you will retain access to your account until the end of your current billing cycle.

  • Do you offer a refund if I cancel my subscription early?

    UMail does not offer refunds for canceled subscriptions. You will have access to your account until the end of the billing period, after which the cancellation will take effect.

  • Are there any discounts available for students or non-profits?

    Yes, UMail offers discounts for students and non-profits. Please contact our support team with your credentials to see if you qualify for a special rate.

  • Is there a free trial available?

    UMail offers a 14-day free trial for all new users, allowing you to explore all premium features before committing to a subscription.